Privacy Policy

VS Retail GmbH | GDPR Notice

1. Data Controller

The data controller for this website and its operations is VS Retail GmbH. Should you have any questions, requests, or complaints regarding the processing of personal data, please feel free to contact us via the official email address mentioned above.

2. Personal Data We Collect

We collect only the minimum amount of user data necessary for our operations, avoiding excessive collection. This primarily includes:

• Order transaction data: Name, delivery address, contact number, email address, and basic payment-related information (used for processing orders, shipping, and after-sales service);
• Website access data: IP address, browser type, pages visited, and duration of visits (used for website security maintenance, traffic statistics, and user experience optimization);
• User inquiry data: Personal information voluntarily submitted by users via email or website messages (used for responding to inquiries and handling business matters).

3. Legal Basis and Purposes of Data Processing

We process user data in strict adherence to the GDPR principles of lawfulness, fairness, and transparency. The core purposes and legal bases are as follows:

• Fulfillment of contractual obligations: Processing order information to execute transactions, including product sales, shipping, and after-sales support;
• User's explicit consent: Sending marketing information—such as product updates and promotional offers—following the user's voluntary authorization; users may withdraw this consent at any time;
• Protection of legitimate interests: Ensuring the normal operation of the website, preventing cybersecurity risks and fraud, and safeguarding the legitimate transaction rights of both parties.

4. Data Storage and Security

We retain user personal data only for as long as is necessary for business operations: transaction data is kept for the duration required by law for accounting and after-sales traceability, while access logs are regularly cleared to avoid unnecessary long-term storage. We employ security measures such as standardized encryption and access controls to protect user personal data against unauthorized disclosure, alteration, loss, or access.

5. Data Sharing and Transfer

We do not sell or trade user personal data to third parties. Data is transferred to partners—such as logistics and payment service providers—only when necessary to fulfill transaction services. All such partners are required to comply with GDPR data confidentiality requirements and assume responsibility for data security. All data processing is primarily carried out within the European Union; there are no unauthorized cross-border data transfers.

6. User Rights under GDPR

In accordance with the GDPR, as a data subject, you possess the following rights, which you may exercise free of charge at any time by contacting our official email address:

• Right of access: To inquire about the personal data we store and the details of its processing;
• Right to rectification: To correct inaccurate or incomplete personal information;
• Right to erasure (Right to be forgotten): To request the deletion of your personal data;
• Right to restriction of processing: To request a suspension of the processing of your personal data;
• Right to data portability: To obtain your personal data in a portable format;
• Right to withdraw consent: To withdraw previously granted consent for data processing at any time, without affecting the validity of processing activities carried out prior to the withdrawal;
• Right to lodge a complaint: To file a complaint with the relevant data protection supervisory authority in the EU.

7. Cookie Usage

This website uses essential cookies to optimize the browsing experience and track website traffic; no sensitive user information is collected. You may disable or reject cookies via your browser settings; doing so may affect certain aspects of the browsing experience but will not impact core transaction services.

8. Policy Updates

We reserve the right to update this Privacy Policy from time to time. Updates will become effective upon publication on our official website; individual user notifications will not be issued. We recommend that you check this page regularly to stay informed of the latest rules.

9. Contact Information

For inquiries regarding data protection, requests to exercise your rights, or feedback/objections, please contact: